We want you to be satisfied with your purchase.
1. Return Period
You may return items within 14 days of delivery.
2. Eligibility for Returns
To be eligible:
- Item must be unused and in original packaging.
- Proof of purchase is required.
3. Non-Returnable Items
- Personal care products (opened/used).
- Clearance items.
- Gift cards.
4. Refund Process
- Once we receive and inspect the item, we will notify you.
- Approved refunds will be issued to your original payment. method within 5–10 business days.
5. Shipping Costs
- Customer is responsible for return shipping costs.
- Shipping fees are non-refundable.
6. Damaged or Defective Items
If you receive a damaged item, contact us within 48 hours with photos.
7. Contact Us
Email: support@dehmestrading.com